Services

ShipJunction is a shipping and fulfilment solution that provides your business with a scalable, flexible and efficient platform which reduces both shipping and labor costs.

Rate Manager

Faster fulfillment with an integrated platform

A complete integrated solution with FedEx, UPS, USPS, DHL and also with the major regional carriers allows you to work smarter and focus on growing your business without needing to worry about the complexities of shipping via multiple carriers. We simplify the management of your carrier relationships with our suite of easy to use solutions.

ShipJunction Rate Manager is a centralized portal used to manage shipments across multiple carriers. Our sophisticated algorithms factor in time-in-transit and custom business rules that you can apply to select the optimal carrier. We can process orders individually or in batches and generate the carrier compliant labels.


Complete control and visibility

Enhance the visibility and control of your business with our powerful tools and comprehensive reporting. All tracking information across multiple carriers is provided in a central location and is updated live. The ShipJunction dashboard is a powerful tool allowing you get a snapshot of your entire fulfillment operations so you can easily see what stage each of your packages is in. Additionally all the tracking information is automatically sent back to your order management system ensuring that all systems are aligned.

If there is ever a need to intervene and make changes, say for instance that you need to upgrade service levels to ensure delivery by a certain date, our workflow tools allow you to easily do so midstream and with minimal disruption, make individual or global shipping changes to your packages.

All the shipping results and data is easily accessible through our comprehensive suite of reporting allowing you to leverage this information to better optimize the mix of carriers and service levels. By using ShipJunction, your decision making will be more informed which will result in lower shipping costs and better customer service.


Custom shipping rules

We understand that every etailer has a unique operating environment. We have designed into our solution the ability to customize and configure specific business rules for your operations. Whether you ship Apples to Zebra printers or anything in between, there is usually some specific shipping or packaging treatment for certain items. ShipJunction Rate Manager enables you to handle all these individual cases in an automated fashion eliminating the need for manual intervention which improves your overall efficiency and reduces errors.



Wave Manager

Automate processes

Through business process automation, many of the administrative steps required to pick, pack and ship are consolidated and automated. We create a much more streamlined and productive fulfillment line. Our Professional Services team will work with you to identify, design and implement the optimal workflow for your specific operating environment.

Our goal here is to reduce the number of touch points required from your warehouse team to fulfill your orders, and if there are any repetitive administrative steps that can be automated, we automate them for you.

In a typical fulfillment line, your team is constantly making repetitive decisions on a wide range of factors. Decisions regarding how they should organize their batch of orders before they walk through the warehouse to pick, then what aisle sequence should they follow, and what service level they should choose depending on size and weight of package, etc…. The identification and execution of these decisions is reliant on the experience of your warehouse team. We take this knowledge and codify it into the system so that it automatically executes every time, freeing up your team’s precious resources to focus on other priorities.


Maximize Productivity

ShipJunction Wave Manager helps optimize your warehouse resources to better manage your labor and pick scheduling. We sequence the print order of your integrated pick tickets and shipping labels based upon your facility layout and inventory locations. Using our sophisticated sort logic, we can group orders based on common SKUs, bin locations, aisles, service levels or by any other attributes that you may have. By creating this picking logic, your team will pick in waves through the warehouse in the most efficient path possible, reducing the amount of time and labor required to fulfill each batch of orders.

One of the key challenges with online retail is capacity planning for seasonal spikes: how do you schedule labor, train new or temporary team members, adjust to changes in service levels as customers demand quicker delivery, etc…. By simplifying your fulfillment processes and automating many of the administrative steps, we make it easier for you to plan and handle your seasonal order fluctuations. Our solution adapts to any configuration or racking changes that you implement due to seasonal demands or any other factors in general. As your business grows, we evolve and grow with you.


Reduce time and labor

The key goal of ShipJunction Wave Manager is to simplify fulfillment, and through simplification we reduce the amount of time and labor required for you to pick, pack and ship your products. This becomes a significant advantage as your fulfillment line’s capacity increases without the need to hire additional labor or invest in additional capital expenditures.

With ShipJunction hosted in cloud, you do not need to worry about legacy software, license management or additional IT maintenances costs. We provide you with the flexibility and scalability to handle your future growth requirements.



Customizable Cloud Platform

No local software maintenance requirement

The ShipJunction platform is a complete Software as a Service solution hosted in the cloud. There is no software that you need to install and no servers that you need to integrate. Our highly flexible and scalable solution allows for unlimited users and can be accessed by any computer or a mobile device, freeing you from the shackles of installed software, user licenses and IT maintenance costs.

Reimagine your fulfillment processes and design a more efficient workflow without being constrained by the processes prescribed by rigid legacy software. Our platform is highly customizable, and as your business grows, our platform will evolve and grow with you.


Automatic updates

With our platform, you don’t have to ever worry about outdated software and needing to pay for newer versions. We are continuously improving our solution and adding new features and functionality. You will always be on the latest and greatest version.


Fast integration

Get up and running fast. With our easy file and web services data connections, we integrate seamlessly with your order management system allowing you to start saving money on carrier expenses and improving your warehouse efficiency in no time.

All tracking information is automatically sent back to your order management system ensuring that all systems are aligned so that your customers receive the most current information regarding their highly anticipated purchases.

What our clients are saying...

Since we began using ShipJunction, I have experienced more than a 20% increase in my warehouse picking rate, with far greater accuracy at the same time. Not to mention its other great features such as the all-in-one integrated shipping form, address verification, negotiated carrier rate calls and associated cost management, automatic auto-downgrading of carrier service levels for specific time in transit at greatly reduced carrier costs. The list goes on and on. I could not imagine going back to our old system, or shipping without ShipJunction!

John Salvatore
Senior Director of Operations, NapaStyle